- How do I acquire
non-SBA software?
-
How do I
get new software Installed in the labs/classrooms?
- How do I Access
the G drive from home with Windows XP?
- How do I Access
the G drive from home with Windows Vista?
- How do I Access
the J drive from home with Windows XP?
- How do I Access
the J drive from home with Windows Vista?
- How do I Access
the T drive from home with Windows XP?
- How do I Access
the T drive from home with Windows Vista?
- How do I Access
the S drive from home with Windows XP?
- How do I Access
the S drive from home with Windows Vista?
- How do I
log in with my SBA ID in a Classroom?
- How do I get rid of
SPAM in Outlook?
- How
do I Archive my old Email Messages in Outlook?
- How do I
Download Software under the MSDNAA?
- How do I burn a CD
with Windows XP?
- How do I set
up SLIRP on my home computer?
-
How
do I forward my UWM Panther email account to another email?
- How do I access my Outlook email from home?
Software
How do I acquire non-SBA
software?
Non-SBA software is any software which comes from sources outside of SBA.
Typically we must pay a "per seat"
charge and in most cases these are programs where the campus and/or SBA do
not have a site license. The
software may be acquired from the campus under a group purchase or from
outside sources depending on the product and the availability. Examples of
common programs in this category or Adobe Acrobat, Pagemaker, EndNotes, and
many more.
If you require one of these programs you should first contact Eric
Dietenberger (epd@uwm.edu) He will
help you find the best price and source for procurement. In addition he will
help you review any licensing restrictions. Once the cost has been
determined, a Resource Allocation Request form needs to be submitted and
approved by the Dean's office. It will be up to you to justify and /or fund
the product. There is no "pot" of money to fund miscellaneous software
purchases. Once approval has been received and the product has arrived,
someone from the technology area will work with you to get it installed.

How
do I get new software installed in the labs/classrooms?
Getting new software loaded in the labs is not something that can
typically be done quickly. When looking at new software for the
labs/classrooms there are two major issues
- Software Funding and Licensing - If a product is not part of an
existing campus site license, then SBA must fund the product. This
requires approval of the Dean's office. In addition, all software licenses
must be reviewed to ensure that we are in compliance with the terms and
conditions and that the terms and conditions are acceptable to the
University. If the product is a new product, the license agreement must be
reviewed by either purchasing or legal affairs. This takes time. This
takes time and must be factored into the lead time.
- Deployment - Generally, we refresh the classrooms and labs with
a new "image" three times per year (once per semester). Because deployment
means installation on approximately 250 computers, we try and avoid doing
this unless it is absolutely necessary. This means that is is very
important for faculty to get programs requests in early. If possible, we
like requests to be made according to the following schedule
Fall
Semester
August 1
Spring
Semester
December 1
Summer
Session May 1
Last minute requests are very difficult and can have potential to
affect the stability of the entire lab.
We do understand, however, that sometimes it is not possible to predict
your software requirements. In the case that you need software added in
the middle of the semester, you should allow at least two weeks lead time.
We have a variety of techniques than can usually deploy software to labs
and classrooms but all of them require testing to ensure that we are not
impacting other software. We will do everything possible to accommodate
you but each deployment will be dealt with on a case by case basis.

How do I access the "G"
Drive from Home with Windows XP?
The G drive can be accessed over the web by using the following link
http://www.sba.uwm.edu/gdrive
However, if you have a private folder or if you want to upload something to
the G drive, this solution is not sufficient. Standard web access does not
allow for user authentication which is required to access restricted areas
or upload data. Please see the following documents which describes a
technique to access the Gdrive with Read/Write authorization
Accessing the G drive from Home with WXP

How do I access the "G"
Drive from Home with Windows Vista?
The G drive can be accessed over the web by using the following link
http://www.sba.uwm.edu/gdrive
However, if you have a private folder or if you want to upload something to
the G drive, this solution is not sufficient. Standard web access does not
allow for user authentication which is required to access restricted areas
or upload data. Please see the following documents which describes a
technique to access the Gdrive with Read/Write authorization
Accessing the G drive
from Home with Vista

How do I access the
"J" Drive from Home with Windows XP?
The J drive is a network location for students to store their assignments.
Originally it was developed when floppy disks became too small for many
assignments. Students have the ability to update only their own folders
while instructors have the ability to easily access all folders. This is
easily done in the Computer labs but there has been an increasing demand for
students to be able to do this from home. The following document describes a
procedure to accomplish this
Accessing
the J Drive Through the Web with Windows XP
This technique provides full read/write access to the students j drive
folder(s).
Back to Top

How do I access the
"J" Drive from Home with Windows Vista?
The J drive is a network location for students to store their assignments.
Originally it was developed when floppy disks became too small for many
assignments. Students have the ability to update only their own folders
while instructors have the ability to easily access all folders. This is
easily done in the Computer labs but there has been an increasing demand for
students to be able to do this from home. The following document describes a
procedure to accomplish this
Accessing
the J Drive Through the Web Windows Vista
This technique provides full read/write access to the students j drive
folder(s).
Back to Top

How do I access the "T"
Drive from Home with Windows XP?
The T drive is private network storage for faculty, staff and tas. Standard web access does not
allow for user authentication which is required to access restricted areas
or upload data. Please see the following documents which describes a
technique to access the T drive with Read/Write authorization.
Accessing the
T drive from Home with WXP

How do I access the "T"
Drive from Home with Windows Vista?
The T drive is private network storage for faculty, staff and tas. Standard web access does not
allow for user authentication which is required to access restricted areas
or upload data. Please see the following documents which describes a
technique to access the T drive with Read/Write authorization.
Accessing the
T drive from Home with Windows Vista

How do I access the "S"
Drive from Home with Windows XP?
The S drive is shared network storage for faculty, staff and tas. Standard web access does not
allow for user authentication which is required to access restricted areas
or upload data. Please see the following documents which describes a
technique to access the S drive with Read/Write authorization.
Accessing the
S drive from Home with WXP

How do I access the "S"
Drive from Home with Windows Vista?
The S drive is private network storage for faculty, staff and tas. Standard web access does not
allow for user authentication which is required to access restricted areas
or upload data. Please see the following documents which describes a
technique to access the S drive with Read/Write authorization.
Accessing the
S drive from Home with Windows Vista

How do I log in
with my SBA ID in a classroom?
In most cases you can log in to the General Access Classrooms with the
default ID (the classroom room number). There are no passwords for these
ids. This id will give you access to the SBA network as a normal user and
you will have read access to the G drive. However there are times when you
may want to log in with your SBA id. Typically this would be done to get to
a private folder in your G drive. Simply replace the classroom number
with your id and enter you password. You will now have access to your
private folder on the G drive as well as the ability to write files to your
publicly accessible G drive folder.

How
do I get rid of Spam in Outlook?
The campus provides a Spam (unwanted email) filter however because there is
no clear definition as to what constitutes Spam, this is not turned on by
default. Furthermore, the mechanism for activating the Spam filter differs
depending on your email client. The following document provides information
on Spam filtering using
Outlook. Please read the document carefully. Incorrect use of this
technique could cause you to lose emails. Note: this document can be
used as a template to set up other email filters as well as provide
information that could be useful to users of other email clients. .

How do I
Archive my old Email Messages in Outlook?
By default Outlook keeps email messages and
attachments (including deleted messages) in your mailbox on the server.
Keeping the data on the server allows access to your mailbox through the web
and adds a great deal of flexibility. Unfortunately, the size of your
mailbox will continue to increase and eventually our server will run out of
space. To solve this problem, you must archive old email and calendar
entries and place them on your workstation. Please see the following
document which describes this process -
Outlook Auto Archive
Instructions

How Do I
Download Software under the MSDNAA?
SBA subscribes to the Microsoft Developer
Network Academic Alliance. Under this agreement we can make selected
software available to students who are taking credit classes for free. There
are some restrictions on this agreement and instructors interested in
exploring this option further should contact Eric Dietenberger. Currently the
following products are set up for download
Other products may be added if appropriate.
Please review the document
MSDNAA Student Software
Download

How do I burn a CD
using Windows XP?
Burning a CD with Windows XP is a easy as
one two three. If all you want to do is copy a few files from your
computer to a CD, follow the instructions in the following document -
How to burn a
CD.

How do I set up
SLIRP on my home computer?
UWM currently provides a modem pool for
faculty, staff and students for internet access. In order for you to
take advantage of this service, you need to configure your home computer to
access the modem pool. The easiest way to set this up is to pick up a
distribution CD from Pam Barnes in S414. The CD is self explanatory
and easy to use. If Pam is unavailable, you can get a CD from the lab
in room N234. Otherwise visit
http://www.uwm.edu/IMT/helpdesk/cschelp/dialup.html.

How
do I forward my UWM Panther email account to another email?
It is advisable for all faculty and staff to have a UWM email account.
All students are automatically assigned an account. This reduces the
amount of confusion and maintains consistency across campus. It is
also advisable for adjunct faculty to forward their email to another account
that they use frequently. Unless you are willing to access your UWM
email account on a regular bassis, forwarding your email will help ensure a
timely response to students' requests. Go to
http://www.uwm.edu/ and click on
PantherMail in the upper right hand corner. Then click on Forward
Mail. The process is pretty straight forward.
How
do I access my Outlook email from home?
If you have an outlook email account, you can access your email and calendar
from anywhere in the world. The following document will give you
instructions on how to access your mailbox as well as how to install a
certificate on your home computer.
SBA Email Web Access