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Table of Contents

  1. How do I acquire non-SBA software?
  2. How do I get new software Installed in the labs/classrooms?
  3. How do I Access the G drive from home with Windows XP?
  4. How do I Access the G drive from home with Windows Vista?
  5. How do I Access the J drive from home with Windows XP?
  6. How do I Access the J drive from home with Windows Vista?
  7. How do I Access the T drive from home with Windows XP?
  8. How do I Access the T drive from home with Windows Vista?
  9. How do I Access the S drive from home with Windows XP?
  10. How do I Access the S drive from home with Windows Vista?
  11. How do I log in with my SBA ID in a Classroom?
  12. How do I get rid of SPAM in Outlook?
  13. How do I Archive my old Email Messages in Outlook?
  14. How do I Download Software under the MSDNAA?
  15. How do I burn a CD with Windows XP?
  16. How do I set up SLIRP on my home computer?
  17. How do I forward my UWM Panther email account to another email?
  18. How do I access my Outlook email from home?

Software

How do I acquire non-SBA software?

Non-SBA software is any software which comes from sources outside of SBA. Typically we must pay a "per seat" charge and in most cases these are programs where the campus and/or SBA do not have a site license. The software may be acquired from the campus under a group purchase or from outside sources depending on the product and the availability. Examples of common programs in this category or Adobe Acrobat, Pagemaker, EndNotes, and many more.

If you require one of these programs you should first contact Eric Dietenberger (epd@uwm.edu)  He will help you find the best price and source for procurement. In addition he will help you review any licensing restrictions. Once the cost has been determined, a Resource Allocation Request form needs to be submitted and approved by the Dean's office. It will be up to you to justify and /or fund the product. There is no "pot" of money to fund miscellaneous software purchases. Once approval has been received and the product has arrived, someone from the technology area will work with you to get it installed.  

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How do I get new software installed in the labs/classrooms?

Getting new software loaded in the labs is not something that can typically be done quickly.  When looking at new software for the labs/classrooms there are two major issues

  1. Software Funding and Licensing - If a product is not part of an existing campus site license, then SBA must fund the product. This requires approval of the Dean's office. In addition, all software licenses must be reviewed to ensure that we are in compliance with the terms and conditions and that the terms and conditions are acceptable to the University. If the product is a new product, the license agreement must be reviewed by either purchasing or legal affairs. This takes time. This takes time and must be factored into the lead time.
     
  2.  Deployment - Generally, we refresh the classrooms and labs with a new "image" three times per year (once per semester). Because deployment means installation on approximately 250 computers, we try and avoid doing this unless it is absolutely necessary. This means that is is very important for faculty to get programs requests in early. If possible, we like requests to be made according to the following schedule

            Fall Semester                August 1
            Spring Semester           December 1
            Summer Session           May 1

 Last minute requests are very difficult and can have potential to affect the stability of the entire lab.

We do understand, however, that sometimes it is not possible to predict your software requirements. In the case that you need software added in the middle of the semester, you should allow at least two weeks lead time. We have a variety of techniques than can usually deploy software to labs and classrooms but all of them require testing to ensure that we are not impacting other software. We will do everything possible to accommodate you but each deployment will be dealt with on a case by case basis.

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How do I access the "G" Drive from Home with Windows XP?

The G drive can be accessed over the web by using the following link http://www.sba.uwm.edu/gdrive However, if you have a private folder or if you want to upload something to the G drive, this solution is not sufficient. Standard web access does not allow for user authentication which is required to access restricted areas or upload data. Please see the following documents which describes a technique to  access the Gdrive with Read/Write authorization

                  Accessing the G drive from Home with WXP

                                                                                                      

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How do I access the "G" Drive from Home with Windows Vista?

The G drive can be accessed over the web by using the following link http://www.sba.uwm.edu/gdrive However, if you have a private folder or if you want to upload something to the G drive, this solution is not sufficient. Standard web access does not allow for user authentication which is required to access restricted areas or upload data. Please see the following documents which describes a technique to  access the Gdrive with Read/Write authorization

                  Accessing the G drive from Home with Vista

                                                                                                      

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How do I access the  "J" Drive from Home with Windows XP?

The J drive is a network location for students to store their assignments. Originally it was developed when floppy disks became too small for many assignments. Students have the ability to update only their own folders while instructors have the ability to easily access all folders. This is easily done in the Computer labs but there has been an increasing demand for students to be able to do this from home. The following document describes a procedure to accomplish this
                
                   Accessing the J Drive Through the Web with Windows XP

This technique provides full read/write access to the students j drive folder(s).
                                                                           

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How do I access the  "J" Drive from Home with Windows Vista?

The J drive is a network location for students to store their assignments. Originally it was developed when floppy disks became too small for many assignments. Students have the ability to update only their own folders while instructors have the ability to easily access all folders. This is easily done in the Computer labs but there has been an increasing demand for students to be able to do this from home. The following document describes a procedure to accomplish this
                
                   Accessing the J Drive Through the Web Windows Vista

This technique provides full read/write access to the students j drive folder(s).
                                                                            

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How do I access the "T" Drive from Home with Windows XP?

The T drive is private network storage for faculty, staff and tas. Standard web access does not allow for user authentication which is required to access restricted areas or upload data. Please see the following documents which describes a technique to  access the T drive with Read/Write authorization.

                  Accessing the T drive from Home with WXP

                                                                                                      

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How do I access the "T" Drive from Home with Windows Vista?

The T drive is private network storage for faculty, staff and tas. Standard web access does not allow for user authentication which is required to access restricted areas or upload data. Please see the following documents which describes a technique to  access the T drive with Read/Write authorization.

                  Accessing the T drive from Home with Windows Vista

                                                                                                      

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How do I access the "S" Drive from Home with Windows XP?

The S drive is shared network storage for faculty, staff and tas. Standard web access does not allow for user authentication which is required to access restricted areas or upload data. Please see the following documents which describes a technique to access the S drive with Read/Write authorization.

                  Accessing the S drive from Home with WXP

                                                                                                      

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How do I access the "S" Drive from Home with Windows Vista?

The S drive is private network storage for faculty, staff and tas. Standard web access does not allow for user authentication which is required to access restricted areas or upload data. Please see the following documents which describes a technique to  access the S drive with Read/Write authorization.

                  Accessing the S drive from Home with Windows Vista

                                                                                                      

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How do I log in with my SBA ID in a classroom?

In most cases you can log in to the General Access Classrooms with the default ID (the classroom room number). There are no passwords for these ids. This id will give you access to the SBA network as a normal user and you will have read access to the G drive. However there are times when you may want to log in with your SBA id. Typically this would be done to get to a private folder in your G drive.  Simply replace the classroom number with your id and enter you password.  You will now have access to your private folder on the G drive as well as the ability to write files to your publicly accessible G drive folder.  

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How do I get rid of Spam in Outlook?

The campus provides a Spam (unwanted email) filter however because there is no clear definition as to what constitutes Spam, this is not turned on by default. Furthermore, the mechanism for activating the Spam filter differs depending on your email client. The following document provides information on Spam filtering using Outlook. Please read the document carefully. Incorrect use of this technique could cause you to lose emails. Note: this document can be used as a template to set up other email filters as well as provide information that could be useful to users of other email clients. .

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How do I Archive my old Email Messages in Outlook?

By default Outlook keeps email messages and attachments (including deleted messages) in your mailbox on the server. Keeping the data on the server allows access to your mailbox through the web and adds a great deal of flexibility. Unfortunately, the size of your mailbox will continue to increase and eventually our server will run out of space. To solve this problem, you must archive old email and calendar entries and place them on your workstation. Please see the following document which describes this process - Outlook Auto Archive Instructions

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How Do I Download Software under the MSDNAA?

SBA subscribes to the Microsoft Developer Network Academic Alliance. Under this agreement we can make selected software available to students who are taking credit classes for free. There are some restrictions on this agreement and instructors interested in exploring this option further should contact Eric Dietenberger. Currently the following products are set up for download
bulletVisual Studio .Net
bulletVisio 2003
bulletProject 2003

Other products may be added if appropriate. Please review the document MSDNAA Student Software Download

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How do I burn a CD using Windows XP?

Burning a CD with Windows XP is a easy as one two three.  If all you want to do is copy a few files from your computer to a CD, follow the instructions in the following document - How to burn a CD.

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How do I set up SLIRP on my home computer?

UWM currently provides a modem pool for faculty, staff and students for internet access.  In order for you to take advantage of this service, you need to configure your home computer to access the modem pool.  The easiest way to set this up is to pick up a distribution CD from Pam Barnes in S414.  The CD is self explanatory and easy to use.  If Pam is unavailable, you can get a CD from the lab in room N234.  Otherwise visit http://www.uwm.edu/IMT/helpdesk/cschelp/dialup.html. 

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How do I forward my UWM Panther email account to another email?

It is advisable for all faculty and staff to have a UWM email account.  All students are automatically assigned an account.  This reduces the amount of confusion and maintains consistency across campus.  It is also advisable for adjunct faculty to forward their email to another account that they use frequently.  Unless you are willing to access your UWM email account on a regular bassis, forwarding your email will help ensure a timely response to students' requests.  Go to http://www.uwm.edu/ and click on PantherMail in the upper right hand corner.  Then click on Forward Mail.  The process is pretty straight forward. 

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How do I access my Outlook email from home?

If you have an outlook email account, you can access your email and calendar from anywhere in the world.  The following document will give you instructions on how to access your mailbox as well as how to install a certificate on your home computer.

SBA Email Web Access

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This site was last updated 10/16/08